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Interlibrary Loan: On-Campus Policy

Borrowing Policies for On-Campus Patrons

The Interlibrary Loan (ILL) service provides access to materials supporting classroom instruction and Andrews University related research through cooperative agreements with other academic institutions and document delivery services. It also directs patrons to resources which they can access themselves without the mediation of ILL.

Students who live more than 100 miles away from the campus should refer to the Borrowing Policies for Off-Campus Students.


  • Only Andrews University students, faculty, and staff who have currently validated Andrews ID cards are eligible for this service. Requests filed for faculty members by graduate students, secretaries, or office managers should be under the faculty member's name, ID, and other relevant information.
  • Exclusions: Andrews Academy and Ruth Murdoch Elementary School students, family members of Andrews ID card holders, community card holders, and visitors should consult their own libraries (academic, public, school, or special ) for their interlibrary loan needs.

Types of Materials Borrowed

  • Books, dissertations, and articles that are not available at the JWL may be obtained through interlibrary loan according to the policies of the lending libraries.
  • Exclusions: Anything that is available in JWL in print, microform, electronic, or other formats; items which are free on the Web; textbooks currently in use; reference books, entire sets of books or serials; rare or fragile materials; materials for recreation, entertainment, hobbies, genealogy, etc.; materials for the needs of friends and family members.


  • This is a free service.
  • Charges are for overdue books ($1.00/day), non-pick up of items ($5.00/per item). No grace period.
  • The borrowers assume financial responsibility for replacement of lost or damaged materials while books are checked out under their names.
  • Replacement cost includes cost of the book plus processing.


  • Each eligible patron may submit no more than 10 requests within the same week



  • Requests are processed from the appropriate OCLC FirstSearch database. Fill out request form but leave out the "cost" and "date needed." See the Information Desk for assistance or for any problems encountered.


  • When the borrowed materials arrive, patrons are notified by email, phone, or postal mail.
  • Photocopies are sent electronically, by campus mail, or U.S. mail. Electronically delivered articles must be opened within 24 hours because of the time limit on the server. Andrews email works best for electronically delivered articles.

Receiving and Returning

  • Books and Dissertations - Pick up from and return to the Circulation Desk. Since these are borrowed from other libraries, it is important that they be returned on time to maintain good relations with the lending libraries.
  • Photocopies - No need to return.

Use of ILL Materials

  • Patrons are required to comply with regulations, restrictions, and deadlines set by the lending library. All materials on loan are subject to immediate recall by the lending library.
  • Materials restricted to "Library Use Only" must be used inside the library in exchange for patron's Andrews ID card and returned to the circulation desk before closing time.


  • No renewals unless in extenuating circumstances. When such a situation arises, renewal requests must be submitted to the Circulation Desk no later than three days before the date due to give time to communicate with the library.
  • No phone renewals, please.
  • The book must be returned with the original date due slip and the slip with the renewed date due to the Circulation Desk. If the lending library does not grant the renewal request, please return the book as soon as notified.


It is the patron's responsibility to

  • Verify that items requested are not in James White Library in any format or
    freely available on the Web.
  • Provide honest and accurate information.
  • Keep track of requests sent.
  • Request items that can be read within the limited time period.
  • Follow up requests not received two weeks after they have been submitted.
  • Cancel requests no longer needed.
  • Respond immediately to all communications.
  • Return borrowed items on time and in good condition.
  • Comply with all regulations and restrictions placed by the lending library including loan period, renewal, and reproduction
  • Abide by U.S. Copyright law.

The ILL Office reserves the right to accept or reject requests depending on the circumstances. Patrons who abuse the system, present problems, or refuse to abide by policies and regulations will forfeit their interlibrary loan privileges. Policies are subject to change at any time. The ILL Office does not take any responsibility for patron's violation of copyright laws or for plagiarism.

Updated October 22, 2018